Sr. Manager, Quality
Waterdown, Canada
ID de l'offre 21557L3Harris se fait un devoir de recruter et de former des talents performants qui sont passionnés par ce qu’ils font. Nos employés sont liés par un engagement commun envers leur croissance professionnelle et la mission de nos clients. L3Harris offre un environnement inclusif et engageant conçu pour responsabiliser les employés et encourager un équilibre entre le travail et la vie personnelle. Notre culture repose sur l’importance que nous accordons à nos valeurs, notre dévouement envers nos collectivités et notre engagement envers l’excellence dans tout ce que nous faisons. L3Harris Technologies est l’entreprise perturbatrice de confiance dans l’industrie de la défense. Ayant toujours à l’esprit les besoins essentiels de nos clients, nos employés offrent des solutions technologiques de bout en bout reliant les domaines de l’espace, de l’air, de la terre, de la mer et des cyberdomaines, dans l’intérêt de la sécurité nationale.
Sr. Manager, Quality
Reference #21557
Waterdown, Ontario
About the Role
This is a key leadership position within our Operations organization, leading the Quality Assurance function for multiple facilities. The Senior Manager of Quality will oversee the quality management system for our entire portfolio of products and processes, including, but not limited to inspections, quality engineering, and audit requirements. This role will have several direct reports, as well as a dotted line direct report from Supplier Quality.
Tasks to be Accomplished
- Collaborate in formulating strategic plans and take the lead role to implement the approved plans relating to the Quality Management System (QMS)
- Accountable for maintaining the QMS to meet ISO 9001 standard and to continually improve the QMS to meet the business needs including compliance to the AS9100D standard
- Direct key Quality Engineering staff to achieve business objectives.
- Lead and promote a culture of continuous improvement and operational excellence.
- Manage, mentor, and train Quality Engineering leadership.
- Define key performance metrics and drive performance to meet targets.
- Ensure compliance with AS9100D requirements.
- Plan, develop, and direct our quality assurance programs to ensure compliance with process, product, and service requirements
- Establish annual operating plans (budgets) necessary to achieve the goals of the overall strategic plan
- Ensure all staff are aligned with L3Harris mission, vision, values, goals and the overall objectives of the corporation
- Direct key staff in Quality Assurance and ensure quality goals are met.
- Ensure compliance to EH&S and security guidelines
- Review monthly results with business leaders to evaluate progress toward achievement of operating plans. Identify and implement appropriate business metrics to monitor performance and communicate with staff.
- Manage, mentor and train staff as appropriate.
- Define key performance metrics and drive performance to meet goals
- Foster collaborative relationships with the Manufacturing, Service Center, Supply Chain, Configuration Management, Engineering, Quality, Program Management and Finance groups.
- Implement corrective/preventative measures to address customer concerns as well as manage and report on the cost of non-conformance
Skills Required
- Strong analytical skills to investigate and resolve Quality issues.
- Effective management and leadership skills with a team-oriented attitude.
- Excellent communication skills: written, verbal, interpersonal, and presentation.
- Advanced Problem Solving Capabilities
- Process and Standardization Driven
- Strong organizational skills with a solid technical aptitude.
- Ability to prioritize workload and coordinate activities across multiple departments.
- Skilled facilitator, able to create cohesive, engaged teams.
- Record of accomplishment of building strong relationships with organizational leaders.
- Understanding of aerospace/military maintenance planning concepts.
- Advanced proficiency in Microsoft Office tools, especially Word, Excel, PowerPoint, MS Project, and Visio.
- Strong ERP system knowledge.
- Knowledge of Lean Manufacturing methods.
Experience & Education Requirements
- Bachelor’s degree or equivalent combination of educational and professional experience.
- 10+ years of related Quality experience in a senior leadership role
- Strong Operational experience and proven track record in implementing continuous improvement programs.
- Thorough and comprehensive knowledge and experience with ISO 9001 and AS9100D
- Knowledge of and experience with continuous process improvement techniques and tools such as Six Sigma, Total Quality, Capability Maturity Model – Integrated (CMM-I), etc.
- Experience in aerospace/military product support an asset
- Must be eligible to meet requirements for Controlled Goods Program (CGP)
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L3Harris effectue des vérifications des antécédents préembauche, puisque tous les candidats doivent être autorisés à s’inscrire au programme des marchandises contrôlées et obtenir et maintenir une évaluation de sécurité positive. Certains postes peuvent nécessiter une cote de « fiabilité » du gouvernement du Canada et/ou une habilitation de sécurité de niveau 2 (secret). De plus, L3Harris effectue des tests de dépistage de toxicomanie préembauche, au besoin.
Chez L3Harris, nous prônons un milieu de travail inclusif et équitable. L3Harris s’engage à traiter avec respect et dignité tous les employés et les candidats à un emploi et à maintenir un milieu de travail exempt de discrimination illégale. Pour les candidats en situation de handicap, nous proposerons des mesures d’adaptation afin que vous ayez ce dont vous avez besoin pour donner le meilleur de vous-même.