Manager, Field Engineering
Remote
ID de l'offre 44757L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Manager, Field Engineering
Job Code: 44757
Job Location: Remote (Based out of SLC, UT)
Job Schedule: 9/80- employees work 9 out of 14 days- totaling 80 hours worked- and have every other Friday off
Job Description:
The Field Engineering Manager leads and supports a team of Field Service Representatives (FSRs) responsible for installation, maintenance, troubleshooting, repair, and technical support of systems at customer and operational sites. This role serves as the bridge between engineering, program management, logistics, and field operations to ensure FSRs are technically prepared, properly resourced, and aligned with customer requirements. The Field Engineering Manager drives field execution, resolves escalated technical issues, supports workforce development, and ensures safe, compliant, and high-quality service delivery.
Essential Functions:
- Lead, mentor, and manage a team of an estimated 50 FSRs supporting domestic and international customer sites.
- Coordinate field engineering support for system installation, integration, test, trouble shooting, repair, and sustainment activities.
- Partner with engineering, manufacturing, supply chain, quality, and program teams to resolve field issues and improve product performance.
- Develop deployment plans, staffing models, and support schedules to meet customer and program requirements.
- Monitor (24/7) all emails from FSRs/sites and coordinate with necessary in-house personnel.
- Maintain accurate records of communication for reference related to FSR performance/awards, disciplinary action, and core competencies.
- Conduct weekly telecon’s between various sites/FSRs to include Customers, Program Managers, and Engineering.
- Timely provided required reports to Program Managers and/or external Customers.
- Review and approve timecards, travel expense reports, and payroll.
- Oversee compliance with company policies, contractual obligations, export controls, safety requirements, and customer procedures.
- Support proposal/new business efforts from start to finish. Including Statement of Work (SOW) reviews, deriving requirements, generating estimates, and participate in contract negotiations.
- Support proposal development, cost estimates, manpower planning, and risk assessments for new and existing programs.
- Build and maintain strong customer relationships, serving as a trusted leader.
- Travel as needed to customers, operational, test, and field locations to support deployments and critical events.
Qualifications:
- Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
Preferred Additional Skills:
- 2+ years of experience leading teams, projects, or field support personnel.
- Ability to manage multiple priorities in fast-paced, customer-facing environments.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office
- Ability to travel, including occasional short-notice travel, as required.
- Ability to obtain and maintain any required security clearance, if applicable.
- Experience in aerospace, defense, telecommunications, electronics, mission systems, or other highly regulated technical industries.
- Experience supporting CONUS and OCONUS deployments/rotations.
- Knowledge of training development, certification programs, and technical workforce planning.
In compliance with pay transparency requirements, the salary range for this role in California, Connecticut, Massachusetts, New Jersey, Washington, and the Greater D.C. area, Denver, or NYC areas is $105,500-$196,500. The salary range for this role in Colorado state, Hawaii, Illinois, Maine, Maryland, Minnesota, New York state, Cleveland Ohio, Vermont and Virginia is $91,500-$170,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
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