Sr Associate, System Administration (Linux Sys Admin)
Melbourne, Floride
ID de l'offre 20409L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Sr Associate, System Administration (Linux Sys Admin)
Job Code: 20409
Job Location:Melbourne, FL (Onsite)
Job Description:
L3Harris is searching for a technical professional to join the Managed Operations Center Support Services team as a System Administrator (SysAdmin). Responsibilities for this position include integrating, configuring, monitoring, troubleshooting, upgrading, patching, and maintaining various federal customer systems that are owned/operated by L3Harris.
The successful candidate must be able to answer and solve customer technical operational (Tier I) problems in support of multiple federal customer programs. The Operations Center supports Red Hat Linux Administration, Solaris Unix Administration, Windows, networking, printer troubleshooting, database administration, HP Unix administration, ZABBIX monitoring, hardware replacement/troubleshooting, and custom L3Harris software. Accordingly, applicants must be willing to work shift periods that includes evening and weekend rotations
Essential Functions:
- Provide technical systems administrative support to test, deploy and maintain federal contract systems to meet Service Level Agreement (SLA) performance criteria.
- Deliver customer support by diagnosing, troubleshooting, and resolving service-impacting issues on L3Harris systems, including hardware, software, and OS configurations, while ensuring compliance with contractual requirements. Facilitate field team coordination for repairs or feature enhancements as necessary.
- Perform technical procedures as they pertain to system administration, including baseline configuration, operating sequencies and restoration approached as approved by management.
- Assist Database Administrators in the resolution of system database issues (RedHat Linux, Unix, Oracle, PostgreSQL, etc.).
- Perform system-level preventive maintenance on system devices and applications as part of an overall lifecycle support strategy to meet contract service requirements.
- Create, update and close service tickets on all system issues handled to meet contract documentation requirements detailing nature of work and steps performed and any relevant data for historical and post-event triage analysis.
- Provide critical outage notification to management (L3Harris and customer).
- Interface with external partners for on-site tech support and transmission of weather data.
- Process and activate user services/accounts as approved by management to access and manage system devices and applications.
- Ability to obtain a security clearance.
Qualifications:
- Bachelor’s degree (in Computer Engineering, Computer Science, IT Security or related field) and minimum 2 years of prior relevant experience. Graduate Degree and a minimum of 0-2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.
Preferred Additional Skills:
- 2 years minimum experience with Windows Domain and Active Directory services.
- 2 years minimum experience with Linux and Unix (Solaris, HP) operating systems.
- Excellent customer service abilities and experience.
- 0-2 years minimum working in an IT operations center environment.
- Experience working with applications or systems related to meteorology is a plus.
- Experience in the following areas is considered a plus:
- System and Network monitoring tools such as Nagios, PRTG, Zabbix.
- Commercial Aviation and Federal Aviation Administration (FAA) systems
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