Director, Quality Management
Palm Bay, Florida
Job ID 21271L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Director, Quality
Job Code: 21271
Job Location: Palm Bay, FL
Job Schedule: 9/80, Employees work 9 out of every 14 days – totaling 80 hours scheduled with alternating Friday’s off
Job Description:
L3Harris Technologies is seeking a Director of Quality to serve as the quality functional leader for the IMS Segment located in Palm Bay, FL. This position is responsible for leading a team of quality professionals within the segment. The Quality team ensures delivered products conform to contractual and L3Harris requirements for product quality throughout product lifecycle. They ensure adherence to and compliance with established quality policies, practices, and government regulations. This includes implementation and leadership of strategies that will directly impact the successful zero-defect, on-time delivery of products.
Essential Functions:
- Provide leadership, direction and support across multiple Quality Assurance teams (Quality Engineering, Non-Destructive Testing, Product Acceptance / Inspection, Metrology, Product Configuration Management & Documentation)
- Guide teams to resolve technical challenges, ensuring successful tactical execution
- Promote a strong culture of quality focused on the engagement of every employee, with adherence to personal stamp warranty, workmanship fundamentals, and attention to detail in the prevention of defects
- Collaborate with site leadership peers within program management and other functional process teams. Collaborate with functional peers at IMS sectors and sites
- Develop and implement team & segment-wide tactical quality improvement initiatives promoting sound and effective principles as set forth in company procedures, customer requirements and government standards.
- Champion, lead, and support the execution of flow-down strategic initiatives
- Support Supplier Quality Engineers on programs as required to establish schedules and resolve complex technical or operational problems. Work with Supply Chain and Engineering to identify, select and develop suppliers. Communicate product and quality requirements to the Supplier Quality Engineers in the field. Work with suppliers in problem resolutions including initiation and closure of root cause and corrective actions. Ensure risks are properly documented, managed and mitigated.
- Measure, monitor, and take action to ensure quality-focused key performance indicator targets are achieved or exceeded
- Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives.
- Lead site to maintain certification and compliance efforts for required certifications.
- Ensure product quality technology is an integral part of engineering design and manufacturing processes
- Identify needed capital investment to support business need (including quality process capacity, capabilities, & technologies)
- Requires up to 50% business travel
- Ability to obtain a US Secret Security Clearance if needed
Qualifications:
- Requires advanced business knowledge, general management and leadership capability to lead Supplier Quality.
- Experience leading a Supplier Quality team in a multi-site manufacturing environment with a track record of delivering quality performance improvements in the supply chain.
- Typically has broad experience across multiple related professional disciplines within the organization, combining theory, past practical experience and the organization’s business practices.
- Bachelor’s Degree with a minimum of 15 years of prior related experience. Or a Graduate Degree with a minimum of 13 years of prior related experience. In lieu of a degree, minimum of 19 years of prior related experience.
Preferred Additional Skills:
- 10 or more years of experience directly managing a Supplier Quality Engineering or Supplier Development organization.
- 5 or more years managing site quality.
- 3 or more years’ experience with supply chain.
- Quality Engineering or Management experience in Aerospace and Defense or closely related industry.
- Direct experience with fabrication, assembly, test, and inspection processes commonly used to produce aerospace components and sub-assemblies
- American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence.
- Experience working with Defense Contract Management Agency (DCMA) and government contracts.
- Experience with a variety of 3rd party certifications (AS9100, ISO, NADCAP)
- Experience identifying nonconformance and applying prevention utilizing industry-recognized Root Cause Corrective Analysis tools such, DMAIC, FMEA, 8D, Cause Networks and applying Lean techniques such as Manufacturing Standard Work and Value Stream Mapping
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Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.