Step Forward With Us

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

L3Harris Communication Systems

Senior Sales Engineer

Hamilton, Brisbane

The Opportunity:

As the Sales Engineer, the role is to support the Sales, Account Management, Business Development and Capture team (the Sales Team) in Australia.  The role is based on crafting technical solution/architect capabilities in order to become customers’ preferred solutions and help order management.   The sales engineer will develop system architectures integrating sub-system solutions at the early stages during the Sales Capture Cycle and continuously refine them based on customer feedback to progress the opportunities.  The sales engineer will assist with the drafting of whitepapers and responding to RFI/RFP/RFT and will be the conduit between the Sales/BD Team and System/Product Engineering Teams therefore helping to reduce the sales cycle time through better communication and refined requirements presented to Engineering responses.   For complex demonstrations the Sales Engineer will also assist to develop the demonstration plan.

Essential Responsibilities:

• Accompany the Sales Team to meet with customers to understand their requirements and lead Account Managers in technical architect solutions.
• Alongside the Account Managers, assist the CS Trade and Events Team in trade show management.
• Turn Customer ‘problems’ into opportunities by utilising L3Harris’ breadth of Communication System products and capabilities to architect differentiated system solutions that meet Customers’ needs.
• Present solutions to the Customer this could be in the form of Power Point Presentation, Demonstration and/or White Paper.
• Provide guidance to the Sales Team on the Level of Effort for these solutions to assist the Customer in evaluating them against budget constraints.
• Support the Sales Team in the qualification of these opportunities and Sales Capture Process.
• Support the Sales Team in administering the Provisional Work Authority (PWA) budget and work detail.
• Regularly engage the Product Line Management team to understand new products and the product development roadmaps in support of emerging Customer requirement.
• Provide technical guidance to Sales Team and Customer as and when the need arises.

Qualifications and Skills:

• Relevant Tertiary Qualifications and/or minimum 6 years relevant defence industry experience
• Prior experience as a mechanical, electrical or avionics engineer or similar Field Service Representative in an appropriate discipline essential
• Prior experience using Customer Relationship Management (CRM) software
• Proven experience in managing teams, KPI’s and contractual deliverables in defence industry
• Requires strong knowledge of job area typically obtained through advanced education combined with experience.
• Typically viewed as having a specialty within discipline. May have broad knowledge of project management.
• Bachelor’s Degree and/or minimum 6 years of prior relevant experience. Graduate Degree and/or a minimum of 4 years of prior related experience.

Preferred Additional Skills:

• Must be internal and external customer focused
• Communicates effectively with both technical and business people
• Strong work and business ethics
• Team player
• Proficient in English business/technical writing
• Ability to draft system architectural and block diagrams
• Ability to assess immediate issues and provide direction for resolution
• Pro-actively take ownership of situation within skill set and lead through to a satisfactory resolution
• Self-starter motivated to achieve results independently with minimal guidance

About Us

We are a trusted, sovereign design and production partner to the Australian Department of Defence and an established exporter to global defence primes.

A few of our employee benefits are:

• 5weeks annual leave
• Flexible working hours and hybrid working where possible
• Flexible annual leave (buy & sell up to 2 weeks)
• Salary continuance insurance (SCI pays 75% of base salary and bonus for up to 2 years)
• Discounted private health insurance
• Life & Total Permanent Disability Cover
• Novated Car Leasing
• Salary Sacrifice
• 9 day fortnight

Important to know

Due to the nature of our work many our roles require an Australian nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet eligibility.

Eligibility and clearance process information can be found at;

https://www.defence.gov.au/security/clearances/about/overview

As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.